Terms

Last changed 7 September 2026.

These terms are the agreement between you and Competite LLC, Delaware, United States (“we”), for the use of Competite. By signing in you accept them. They are short on purpose; if something is unclear, ask at hey@competite.com.

What Competite is

A tool that reads the public pages of your product and of competitors you choose, compares them with the help of language models, and tells you when a competitor changes something. It reads pages you confirm, on a schedule the plan sets. It does not crawl sites, sign in anywhere, or read anything that is not public.

Your account

• You sign in with a Google account you control. You are responsible for what happens under it; end a session you do not recognise under Settings.
• You must be at least 18 and using Competite for a business purpose of your own or of the company you work for.
• You may close the account at any time by writing to us at the address below. We delete it, and everything in it goes with it.

Accepting these terms

You accept these terms by signing in. We record when you did and which version you accepted. If we change them in a way that affects you, we tell you by email and ask again; a change that does not affect you, such as fixing a typo, we just make.

Email we send you

Three kinds, and they are not the same thing, so they have different switches.

• About your account. A receipt, a failed payment, a sign-in from a new device, your data export. These have no off switch, because they are the product working and you would want to know.
• Your change alerts. What your competitors did, on the day or the week you chose. You set these up and you can pause them whenever you like under Settings, Notifications.
• Occasional updates about Competite. New features, what we have learned about pricing, and sometimes an offer. This one is marketing, so we send it only if you ticked the box at sign-in or in settings. It is not a condition of using Competite, nothing is withheld if you say no, and every message carries a one-click unsubscribe. Withdrawing takes one click and is as easy as giving it.

We may also email you about the product itself when something you use is changing: a plan moving, a feature going away, an outage. That is notice rather than advertising and it goes to every account, because you would be worse off not knowing about a change to a thing you pay for.

We do not sell, rent or share your email address with anyone for their own marketing, and we do not put you on a list you did not ask to be on.

Plans and payment

• Idea is free and has the limits shown on the pricing page. Build and Launch are paid monthly or yearly at the prices shown there.
• Paid plans are sold by Lemon Squeezy, our merchant of record: they take the payment, issue the invoice and handle tax, under their own terms shown at checkout.
• A plan renews until you cancel. Cancel under Settings; the plan runs to the end of the period you paid for and does not renew. Refunds follow the merchant's policy; a first payment within fourteen days is refunded on request.
• Limits (competitors, reports, searches, reads) are per calendar month and do not carry over. A report that fails costs you nothing.
• We may change prices with thirty days' notice by mail; a change applies from your next renewal.

Acceptable use

• Add only sites whose public pages you are entitled to read as any visitor would. Do not use Competite to reach pages behind a login, to circumvent a site's rules, or to gather personal data about individuals.
• Do not resell access, share an account between organisations, or run automated traffic against the service.
• We may suspend an account that breaks these rules, sends abuse to sites, or puts the service at risk, and we will say why.

Reports and what they are worth

Reports, alerts and recommendations are produced by language models from the pages read at that time. Every claim is checked against a quote from its page and claims that fail are dropped; still, pages change, models err, and a comparison is not advice. Verify before you act on a price, a claim about a competitor, or a legal or financial decision. You own what you add; we own the service. You may use your reports freely; we do not publish them.

Availability and liability

• We work to keep Competite available and its reads on schedule, without promising a level of uptime. A site that cannot be read is reported as such, not charged.
• To the extent the law allows, our liability to you for anything arising from the service is limited to what you paid us in the twelve months before the claim, and we are not liable for lost profit or indirect loss.
• Nothing here limits liability the law does not let us limit.

Privacy

What we collect and where it goes is on the Privacy page, and what the browser stores on the Cookies page. Both are part of this agreement.

Changes and law

We may change these terms; a change that matters to you is announced by mail thirty days before it applies, and using the service after that is acceptance. The law of the State of Delaware, United States governs this agreement and its courts hear any dispute, without prejudice to the consumer protection you are entitled to where you live.